Toyota Zambia Human Capital has taken interest in ensuring that its staff operate and deliver a level of performance that meets international Toyota Standards and customer service levels in an effort to position the company as preferred employer through Vocational training.
To this effect the following programmes are currently running.
Graduate Trainee Program: Top university graduates are invited to apply for the graduate trainee program for a 2 year rotational training period to gain experience in all facets of a multi-national brand and working across all levels of employees in the organization. At the end of the program performance is rated and a permanent employment position is offered to the best.
Apprentice Program: Toyota Zambia has a technical apprentice program where every year top achievers from local technical Colleges are invited to apply for a 2 - 3 year training depending on the apprentice’s performance. The apprentice’s development program helps to gain training on Toyota. Automotive Mastery where they are trained on the same curriculum as Toyota Technicians globally.
Internship Program: Toyota Zambia has an internship program whereby school leavers and tertiary learners are offered short assignments in Toyota Zambia operations to give a background and understanding of how a multinational corporate company works.
National Development: Authorized Service Centers (ASC's):Toyota Zambia provides Zambian Nationals the opportunity to own a piece of an international brand through the Authorized Service Centre to expand the Toyota aftersales network. Toyota Zambia then surveys the market and approaches the best technician in town to start a Toyota Authorized Service center and become the representative for Toyota in their district.
Training & Development Team: Toyota Zambia has 3 full-time trainers dedicated to the aftersales functions and on an annual basis deploys staff to training centers in either South Africa or Kenya. We also host qualified trainers from Japan, South Africa and Kenya to guide and support the development of our people.