Network – CFAO Motors (Zambia)

Cfao Motors Zambia Limited is the official distributor and dealer for Toyota vehicles and parts in Zambia. Our branch network spans across the country with the focus to offer and deliver our Vehicles, Parts and Service right at our customers’ doorstep.

Cfao Motors Zambia Limited has been expanding its branch network and Authorised Service Centre (ASC), to allow for the smooth delivery of products and services to customers. For convenience, our footprint includes three facilities – Vehicle Sales, Parts & Service in Lusaka, on Cairo & Nangwenya Roads and in Kitwe on the Chingola Road. The two Facilities-Parts & Service in Livingstone on Industrial Road and in Solwezi on the Kansanshi Mine Road. We also realized the increased demand for genuine Toyota parts from customers along Freedom way in Lusaka. It was with this reason we put up the parts shops in Lusaka, along Freedom way, and a servicing facility for quick repairs in Makeni which is referred to as Team Toyota Garage.

Aside from the already existing ASC in Kabwe, Chipata, Kasama and Mkushi, Cfao has further planned to set up authorized dealers for the provision of aftersales support in Choma, Mansa, Mongu, Mpongwe, Kalumbila and along Tokyo way (Team Toyota Garage for servicing and no major repairs only quick and service).

Cfao has been consistent and methodical with its network expansion program due to research and development (R&D) which in turn has provided knowledge and insights, regarding on how best to serve the customers in Zambia. Feedback from customers also assisted in identifying best future locations for either branch, ASC or Team Toyota facility. The expansion of network has reduced cost for customers to travel long distances in a quest to buy parts or service their vehicle. As a result, cost and time and are managed with a peace of mind and conveniently.
Our aim will be to continuously innovate and aim at exceeding customers’ expectation by serving them well.

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