News Archives - Page 2 of 24 - CFAO Mobility Zambia

CFAO Scoops – Best Exhibitor, Best Display, At the 2026 CAMINEX

The Copperbelt Agricultural Mining Industrial Networking Expo (CAMINEX) 2026 was more than an event for CFAO Mobility Zambia Limited; it was a three-day journey of connection, recognition, and triumph.

On the 19th of May 2026, the vibrant CFAO Mobility team, united across different brands, welcomed visitors to their stand. On display were key models including the Toyota Land Cruiser Prado, the rugged Land Cruiser Pick Up, and other popular vehicles, alongside a showcase of genuine accessories from the Parts Department. Led by Toyota Kitwe Branch Manager, Mr. Micheal C. Daka, together with formidable team members; Mukupa, Natasha, Idee and others, welcomed guests who had a touch and feel of the vehicles on display and learnt how CFAO Mobility creates value through innovation, sustainability and local industry growth.

The second day brought distinguished recognition as the stand was graced by Mrs. Lillian S. Bwalya, Permanent Secretary for Trade and Commerce and Mr. Lawrence Mwanza, Permanent Secretary for Copperbelt Province, who applauded CFAO’s commitment to enriching the community through its many CSR activities.

On the final day, CFAO Mobility Zambia Limited was announced as the proud recipient of 1st Place in the Motor Vehicle Category and 3rd Place overall stand exhibit. This remarkable achievement belongs to Team CFAO Kitwe branch, our incredible customers, trusted partners, and dedicated stakeholders. Deepest gratitude is extended to the judges, organizers and wider community.

To Team Copperbelt, this is your moment. You have earned every bit of the recognition.


Toyota Launches Proactive Takata Airbag Safety Campaign

In a continued commitment to customer safety and global corporate responsibility, Toyota Division under the CFAO Mobility Zambia Limited, has announced a special service campaign affecting selected vehicles equipped with Takata front airbag inflators.

The campaign covers driver and front passenger airbag inflators in Toyota vehicles manufactured between January 2003 and August 2016.

Over time, moisture can enter certain inflators, especially in hot and humid climates. If an affected airbag deploys in a crash, excessive internal pressure could cause the inflator to rupture and release metal fragments.

No Warning Signs – But No Action Required from Owners

There are no visible symptoms or warning signs to indicate whether a vehicle has this issue. However, CFAO Mobility Zambia strongly advises vehicle owners not to disable their airbags, noting that the likelihood of an airbag performing correctly in an accident remains far higher than the risk of rupture.

Is Your Vehicle Affected?

Any customer who purchased a Toyota vehicle between 2003 and 2016 is encouraged to verify their vehicle’s status. The process is simple:

  • Online: Visit the official VIN Checker at https://www.toyotazambia.co.zm/vin-check/ , enter your Vehicle Identification Number (VIN), found on the vehicle body or license disc, along with your details, and request a status update.
  • In person: Visit any of CFAO Mobility Zambia’s five branches, Monday to Friday during normal working hours.

What to Expect

The service campaign is part of Toyota’s global volunteered recall initiative. Customers with affected vehicles will receive a free replacement of the relevant airbag inflators. The company urges all eligible owners to act promptly, as no repair will be performed unless the vehicle is presented for inspection.

For More Information

For additional details, including answers to frequently asked questions about airbag safety, visit the Toyota website or speak directly with staff at any branch.

Staying informed is the first step toward staying safe. Toyota reminds all motorists that regular vehicle checks save lives.


Anzen Day 2026 at CFAO Mobility Zambia Limited

On Monday, 27 April 2026, CFAO Mobility Zambia Limited commemorated Anzen Day 2026 across all branches under the theme “Strengthening Safety Awareness Through Effective On‑Boarding.” The commemoration focused on reinforcing the importance of building a strong safety culture from the very first point of engagement, a commitment that was visibly demonstrated through the signing of the Safety Declaration by the CEO, Mr. Dino Bianchi, reaffirming leadership’s dedication to safety at all levels.

Teams across all locations came together to reflect on the critical role that effective on‑boarding plays in safeguarding the health, safety, and wellbeing of employees, contractors, and visitors. Activities included safety inductions, awareness sessions, toolbox talks, and practical demonstrations, all emphasizing the shared responsibility of embedding safety values from day one.

Anzen Day 2026 also provided an opportunity to revisit safety standards and expectations, while encouraging proactive behaviour, open dialogue, and continuous improvement across operations. The strong and consistent participation across branches demonstrated CFAO’s collective commitment to creating safe and compliant workplaces.

By focusing on on‑boarding as a foundation for safety awareness, Anzen Day 2026 reaffirmed CFAO’s belief that a strong safety culture is built on knowledge, accountability, and leadership at every level.


World Vision Zambia Bicycle Fundraising Corporate Sports Day

This weekend, CFAO Mobility Zambia proudly joined the World Vision Zambia Bicycle Fundraising Corporate Sports Day at the Atletico Sports Complex, all for a powerful cause.

As part of the Strong Girls, Strong Zambia (SGSZ) campaign, this initiative is helping girls who have escaped child marriage or are at risk. This year’s mission was to raise funds for 150+ bicycles that will help vulnerable girls travel safely to school, cut long walking distances, and open doors to the futures they deserve.

Shout‑out to our men’s soccer team for taking 1st place and bringing home the trophy!

The real victory, however, belongs to the girl child whose journey to education just got shorter, safer, and filled with new possibilities.

Together, we’re not just riding… We’re changing lives.


Easter Holiday Trading Hours

Dear Valued Customers,

We wish to inform you that all CFAO Mobility Zambia Limited branches will be closed during the Easter holiday period in observance of the following gazetted public holidays:

  • Friday, 3rd April 2026 – Good Friday
  • Saturday, 4th April 2026 – Holy Saturday
  • Monday, 6th April 2025 – Easter Monday

Normal business operations will resume on Tuesday the 7th of April 2026

We take this opportunity to wish you and your loved ones a joyful and blessed Easter season.

For any urgent inquiries, please contact us at +260 971 268000.

Thank you for your continued trust and support.

Management

CFAO Mobility Zambia Limited


Celebrating Partnership and Customer Loyalty

In a vibrant celebration of partnership, yesterday, we had the distinct honor of an invitation from Absa Bank to the launch of their “Say Yes Deposit Maintain and Win Campaign”, a celebration of customer loyalty. As longstanding partners in vehicle asset finance, we are delighted to be a vehicle supply partner for this campaign in which ABSA will award Two Beltas to the two lucky winners at the end of it.

During the event, Absa Bank’s Managing Director, Mizinga Melu, underscored the philosophy behind the initiative, stating, “Our customers remain at the heart of everything we do; this campaign is a reflection of our deep appreciation for their trust.” Following her remarks, our representative share the qualities that distinguish the Belta as an exceptional choice, noting, “Winners will enjoy a spacious five-seater cabin, a 478‑litre boot, airbags, and smart entry for complete peace of mind.”

The Belta is designed to accommodate a variety of lifestyles, the Belta proves equally suited to the single professional in search of a stylish, economical daily drive; the couple seeking a reliable weekend companion; or the family requiring space, safety, and practicality. With Toyota’s legendary durability at its core, it offers low maintenance costs and strong resale value, an enduring investment in quality.
On behalf of CFAO Mobility, we extended our sincere gratitude to Absa Bank for this valued partnership and offered our warmest congratulations to the fortunate future winners.

Urgent Safety Advisory: Critical Airbag Recall Affects Millions of Vehicles

If your vehicle is operating smoothly, it’s natural to assume it is safe. However, a major safety defect currently poses a significant risk to drivers and passengers across the country, regardless of how well the car runs.

A massive airbag recall is underway, affecting vehicles manufactured between 2005 and 2016. Major automotive brands, including Toyota, Ford, and Volkswagen, are among those impacted by this safety recall.

The Risk
Affected Vehicles are equipped with a Driver’s front airbag inflator. Toyota believes Front Driver Airbag inflators may have an increased potential for moisture intrusion over time. Moisture intrusion could potentially make the inflator assembly more susceptible to rupture during a crash. An inflator rupture may result in metal fragments striking and potentially seriously injuring the vehicle occupants..

This is not a minor maintenance issue; it is a serious safety concern that requires immediate attention.

Your Safety Is Covered
The good news is that over 4000 customers whose vehicles are affected have already replaced these airbags replaced at no cost. Replacement of the defective parts is covered under the safety recall campaign. There are no warnings that this condition exists. However, the condition does not cause the airbag to activate when it should not. Also, the front driver airbag is designed to inflate only in certain moderate to severe crashes.

So, we encourage you to visit any of our Branches or Authorized Service Centre. Our team will be available to check your vehicle and have the airbag replaced if your vehicle is affected.

Check VIN

CFAO Mobility Zambia Limited Provides Clarification on Top Gear Motors Limited

LUSAKA, ZAMBIA – 5th March 2026 – CFAO Mobility Zambia Limited formally notify all stakeholders, customers, and partners that Top Gear Motors Limited has been fully integrated into the unified operations of CFAO Mobility Zambia Limited. This notice serves to provide clarity regarding the status of the former entity and to reassure all stakeholders of continued service delivery.

Background

Top Gear Motors Limited was established as a joint venture between:

  • CFAO Mobility Zambia Limited (formerly Toyota Zambia), and
  • Vehicle Centre Zambia Limited,
  • with the purpose of handling the Body Repair in the motor vehicle business.

Corporate Reorganization

As of 1st April 2023, Top Gear Motors Limited ceased operating as a separate entity and successfully merged their operations under the unified name: 

CFAO Mobility Zambia Limited.

As a result, the former premises of Top Gear Motors Limited continues to operate as a branch of CFAO Mobility Zambia Limited, dedicated to providing Body Repair Works.

Service Continuity

We assure all stakeholders that:

  • Top Gear Motors continues to service all vehicle brands.
  • The same team members you have always engaged with remain fully available during usual business hours.
  • Our commitment to quality and customer satisfaction has not changed.

Current Status

All operational functions of Top Gear Motors Limited now fully integrated into CFAO Mobility Zambia Limited, the former entity’s operations have been seamlessly absorbed into our unified structure. This integration is part of our ongoing efforts to streamline our corporate presence and ensure we serve our customers more efficiently under one unified brand. This administrative update does not impact ongoing services, customer relationships, or operational capacity. We continue to operate fully and remain dedicated to providing the highest quality bodywork services to all our customers.

Appreciation

We take this opportunity to thank you for your continued loyalty, trust, and support over the years. We look forward to continuing to serve you.

About CFAO Mobility Zambia Limited
CFAO Mobility Zambia Limited is a leading automotive company in Zambia, providing new vehicle sales, service, parts and bodywork solutions for multiple vehicle brands including Toyota, Ford, VW, Suzuki, Equipment and Tyre Solution. The company is part of the CFAO Group, a major player in the mobility industry across the African continent.

CFAO MOBILITY ZAMBIA LIMITED


CFAO Mobility Zambia Awarded Distributor of the Year for Africa

CFAO Mobility Zambia is proud to announce that it has been awarded the prestigious Distributor of the Year for Africa at a distinguished ceremony held in Sandton, South Africa.

This esteemed award recognises distributors across the African continent who place exceptional customer experience at the centre of their operations, consistently demonstrating excellence in service delivery, operational performance, and customer satisfaction. The accolade is presented as a mark of honour to distributors who exemplify dedication, professionalism, and an unwavering commitment to their customers.

Rooted in the Japanese term “Kishi,” meaning Knight, a symbol of service, honour, and dedication. The award embodies the spirit of organisations that serve with integrity and purpose. CFAO Mobility Zambia’s recognition reflects its steadfast commitment to delivering trusted mobility solutions while upholding the highest standards of customer care.

Receiving the award on behalf of the Management Team, Ms. Namasiku Imukusi expressed pride in the collective achievement. “This recognition is a testament to the dedication, resilience, and passion of our entire team. We remain committed to placing our customers at the heart of everything we do and to continuously raising the bar in service excellence.”

This milestone underscores CFAO Mobility Zambia’s leadership within the region and reinforces its commitment to innovation, customer-centricity, and sustainable growth. The company views this achievement not only as a celebration of past success but as renewed motivation to continue serving with excellence true to the spirit of  a Kishi.


Happy Toyota Customer

A few weeks ago, on a bright morning at the Toyota Cairo showroom, Ms. Agness Ilukena walked in ready to make a decision that would transform her daily routine. After a complimentary test drive in the Toyota Belta, she made her choice, a vehicle built to deliver far more than just transportation.

“I needed a car that could keep up with my lifestyle,” Ms. Ilukena shared. “Between work and personal commitments, I wanted something both agile and reliable.”

Renowned for its exceptional fuel efficiency, the Toyota Belta makes every journey, whether a daily commute or a weekend errand, economical and stress-free.

For Ms. Ilukena, the decision went beyond fuel savings. “Choosing Toyota means peace of mind,” she added. “Knowing genuine parts are always available and that I’m backed by the best in the industry made all the difference.”

Now, Ms. Ilukena takes to the road with grace and confidence. The Belta is more than a car; it’s a partner in navigating life’s demands with style.

We at CFAO Mobility extend our warmest gratitude to Ms. Ilukena for trusting our brand. Welcome to the family, and happy driving.


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