Customer experience – CFAO Mobility Zambia

Delighted Customer

A satisfied customer always makes a return business visit. We thank you for being a loyal customer.

Join us in extending heartfelt congratulations to Mr. Oscar Phiri, our newest esteemed customer, on his acquisition of the Toyota Corolla Cross.

Mr. Phiri expresses his delight: “I am more than pleased to drive off with this exquisite brand-new Corolla Cross, the inaugural SUV in the Corolla family.” With detailed guidance from our Sales Consultant regarding the aftersales service plan and the capacious 440 liters boot space, Mr. Phiri is poised for safe travels and exciting adventures ahead.

Delighted Returning Customer

A satisfied customer always makes a return business visit. We thank you for being a loyal customer.

Meet our delighted Ms. Dora Moono Nyambe, the founder of Leaving Footprints of Hope. She decided to return and purchased the Toyota Hilux to be a utility vehicle to assist her run errands from Mukushi to Lusaka.  She expressed joy as she got into the vehicle saying, “the differential locking system, reverse camera, good cabin space, comfort and the infotainment is all I need. The Hilux is a practical vehicle and has a reputation of being durable and reliable. Toyota has marketed this vehicle well as; Reliable, Durable with Quality that is unbreakable”.

Congratulations to Ms Moono and wishing you safe drives and adventure!

Happy Customer: Our First Customer – Urban Cruiser

We would like to share this wonderful experience that our first customer for the All-New Urban Cruiser just graced our showroom to collect the all-new Urban Cruiser. Asked what was interesting about the vehicle, “It’s the push to start, reverse camera, superior comfort in style (as you put it), and the phone charger port compatibility”.

We thank our first Urban cruiser customer and humbly request our loyal follower to join us in congratulating the customer.

Wishing our customer happy safe rides.

Elated Customer – Hilux GR Sport Limited Edition

We would like to thanks Mr. Nkatwe for purchasing the Hilux GR Sport limited edition which he described as tough and unique.Elated Customer – Hilux GR Sport Limited Edition

Asked about why he perceived the Hilux GR Sport to be unique, this is what he had to say.

“I am well read and informed that the Hilux GR Sport is the first Gazoo Racing (GR) vehicle to be made available in South Africa through Toyota’s dealer network and is now sold right here, at Toyota Zambia. Considering how popular the Hilux is, this vehicle represents a smart way to assess the marketability and popularity of the GR sub-brand specifically in Zambia. I am overjoyed to be part of this elite limited family of this Hilux version because of its uniquely designed interior which comes with an exclusive production serial number, built just for me. The red stitching perforated on leather seats,  the dashboard, the GR inscriptions on the push to start button, head rest and the TOYOTA inscription is just admirable (as he smiles). Above all the captivating features graced on the vehicle, the Hilux GR Sport is comfortable both on smooth and rough roads”.

Join us in congratulating Mr. Nkatwe for his well described purchase. We wish him safe exciting rides with his unique Hilux GR Sport Limited edition.

Our New Delighted Customer

A gift in form of a Toyota Rush from a loving husband to a wife as we rush into the month of September. We thank you for supporting us. Join us in congratulating the madam who was accompanied by the mother and the young sister.Our New Delighted Customer

Returning Customer Empowers His Elated Wife with The Toyota Hilux

We would like to thank Mr. Silanda for purchasing the Toyota Hilux which he presented to his wife Mrs. Grace Silanda as a gift. Mrs. Silanda was accompanied by his sister during the delivery.Returning Customer Empowers His Elated Wife with The Toyota Hilux

Asked about how she felt about the gesture from her husband, this is what she said. “I am elated; my husband knows very well just how to encourage me with my farming business. It is a perfect vehicle for farming. I will not just enjoy the prestige aspect tagged with driving the Toyota Hilux, but also will enjoy transporting goods from my farm to the retailers because of the Hilux’s on-off road performance capabilities without worrying about damaging the suspension. Need I say more? (as she smiles)”

Congratulations to Mrs. Grace Silanda and wish you well in your business and many safer rides.

Enchanted Loyal Customer- Zambia Airports Corporation

We congratulate our customer for purchasing the Land Cruiser hard top ambulance which will be used for emergencies at the airport.

Enchanted Loyal Customer- Zambia Airports Corporation

Mr. Alendo Mbewe an official from Zambia Airports Corporation (ZAC) stated that, the purchased ambulance is a medically equipped vehicle which will transport patients to treatment facilities, such as hospital from the airport in case of emergencies. He further stated that the ambulance will be stationed at Simon Mwansa Kapwepwe airport in the Copperbelt province Ndola. This vehicle will be useful in the event of any medical emergencies not only to passengers but to employees as well. 

We extend our sincere gratitude to Zambia Airports Corporation for the continued business support rendered to us. 

Mr. Likando Nambayo – New Delighted Customer, While Embracing the New Norm

Toyota Zambia extends sincere gratitude to Mr. Likando Nambayo for remaining loyal to our Brand.Mr. Likando Nambayo - New Delighted Customer, While Embracing the New Norm

When asked about why he choose this particular Hilux, this is what he had to say. “Let me take this opportunity to first of all thank the sales consultant who was very patient enough to attend to me and answered all my questions (as he smiles). I must inform you that your slogan speaks for itself as am a Toyota Lover. I have   associated myself with Toyota brand for over 18 years and currently own a Land Cruiser Pick-up and station wagon which are still in good condition.  I am very much comfortable to say that my loyalty is not only based on the products purchased but also the aftersales service provisions.  Let me share my thoughts about this purchase I have just made in particular. The Hilux 50th Anniversary Sport Limited Edition validates my being part of the Golden Jubilee with Toyota Hilux family. Yes, I read from your site and was also told that the Hilux was built to commemorate the 50 years’ existence of the Hilux. Noteworthy is what comes with the vehicle; 50th Stickers on the vehicle, 17-inch Sport Edition Alloy Wheels and the canopy which is like a bonus especially during the rainy season. This vehicle is unique, strong and the history attached to it just made me go for it- It’s a limited edition.” He said!

Certainly, brand perception is something that is deep routed in prospects’ and customers’ mind which has an effect on brand association, gives birth to loyalty thus resulting to Brand Equity.

A big CONGRATULATIONS to Mr. Nambayo who is based in the Copperbelt – Kitwe for purchasing the Hilux double cab 50th Anniversary. We take this moment to thank you for trusting us and your continuous support.

Wishing you plenty of kilometres and safe journeys in your vehicle across the country. 


New Enchanted Customer – Ms Leukanji

Toyota Zambia thanks Ms. L. Mkandakanda for choosing Toyota Zambia as the choice of brand.

New Enchanted Customer – Ms Leukanji

Congratulations to Ms. Leukanji for purchasing the Toyota Hilux Double Cab. Asked about what made her to purchase the Hilux Double Cab, “I have always been a fan of the Rav4, as you might have noticed, that’s the one am using. Nevertheless, I opted for the Hilux as it was in my budget range. What convinced me was your Tick Tock special sales campaign I saw on your Facebook page. The blue Hilux advert was very attractive. I then decided to visit your showroom to find out more and was assisted by a very well informative sale consultant who I must say made me realise how prestigious yet a utility vehicle a Hilux is.  This particular model is very special because am able to receive emails via Gmail, use Bluetooth and explore the country to unknown places using the Global Positioning System (GPS). That 7inch Multimedia touch screen has more than what anybody can expect to have. As for the Orange metallic colour; it   commands respect and attention, above all a very unique colour for a vehicle.  My product brand research was not in vain. Just look at it (with a smile), I have settled for Toyota Hilux Double Cab, what a good investment I have made”. She said.

Toyota Zambia wishes Ms Leukanji a safe drives and many kilometres ahead of her.

Once again congratulation!

New Enchanted Customer – Mr. Miyanda

Toyota Zambia would like to thank Mr. Miyanda for choosing the Toyota Hilux as his choice of vehicle. When asked what prompted him to settle for the Hilux double cab, this is what he said. “The Hilux is a practical vehicle and has a reputation of being durable and reliable. Toyota has marketed this vehicle well as ‘unbreakable’.New Enchanted Customer – Mr. Miyanda

I will definitely enjoy taking rides with my boys as we drive in different terrains across the country.  Moreover, my sons love the silver colour hence this will work out for the family at large”, he said.  

Congratulations to Mr. Morton Miyanda for purchasing The Hilux double cab. Wishing you plenty of kilometres and safe journeys in your new vehicle across the country.

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