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Design Tips, News and Press Releases

Mar

Toyota Gazoo Racing Merchandise

Elevate Your Style with the Toyota Gazoo Racing Collection!

At CFAO Mobility, we’re thrilled to bring you the excitement of Toyota Gazoo Racing (TGR) right to your wardrobe and lifestyle. As part of Toyota’s motorsport legacy, TGR merchandise is designed to embody the spirit of performance, precision, and passion that Toyota is known for. Whether you’re a motorsport enthusiast or a fan of cutting-edge design, TGR merchandise offers a dynamic collection that celebrates Toyota’s racing heritage.

Stand Out with TGR Apparel

Feel like part of the team with our premium TGR apparel range, designed for fans who live for speed. From stylish T-shirts to high-performance jackets and hoodies, every item combines comfort and quality. Featuring the iconic black, red, and white colors with the striking TGR logo, our apparel ensures you’re always race-day ready.

Accessorize with Racing Spirit

Our Toyota Gazoo Racing accessories are perfect for adding a motorsport touch to your everyday routine. From caps and keychains to bags and lanyards, these practical items let you carry the TGR spirit wherever you go, showcasing your love for Toyota’s racing division with pride.

Live the TGR Lifestyle

The excitement doesn’t stop with apparel. Our lifestyle collection features items like pens, scarfs, umbrellas, and motorsport-inspired watches, designed for those who embrace the energy of Toyota Gazoo Racing in every aspect of their lives. Whether you’re at the track or out and about, these items are sure to keep you connected to the thrill of the race.

Motorsport Gear for True Fans

For the dedicated racing fan, our motorsport gear includes everything you need to feel like part of the Toyota Gazoo Racing team. Equip yourself with team wear and official TGR jackets. These items, inspired by the gear worn by the TGR team, are perfect for any motorsport enthusiast looking to take their passion to the next level.

Join the Toyota Gazoo Racing Community

At CFAO Mobility, we are proud to be part of Toyota’s journey in motorsport, and the TGR merchandise collection is a celebration of that legacy. Whether you’re looking for stylish apparel, practical accessories, or authentic motorsport gear, the TGR range offers something for everyone.

Explore the full collection of Toyota Gazoo Racing merchandise today and become a part of Toyota’s high-performance world.

Mar

Automark Quality Campaign

CFAO believes in developing together with the community we operate in by informing our customers how we operate. Therefore, the campaign is aimed at educating customers and stakeholders at large on secondhand cars.

Four Phased Campaign

To ensure a full understanding of the campaign from the public, we aim at empowering them with knowledge concerning risks of secondhand purchase. The kick off phase will focus on the mechanical checklist and items to look out for, such as warranty policy, auto dealer fraud and compliance issues.

Mechanical Checks

One must have a qualified mechanical professional to check the vehicle before they purchase. Vehicles bought from Automark undergo an 81-point check by Toyota certified technicians who conduct stringent quality checks on the following among others:

Electricals
Clutch component
Brake shoes
Brake pads
Brake System
Oil levels
Suspension and exhaust systems

We urge our customers not to worry but drive with a peace of mind, because with AUTOMARK your safety comers first.

Warranty

As mentioned above, Automark vehicles are second-hand cars, hence as a way of giving you protection against labour cost and replacements of certain parts, Automark provides a good 180 days of warranty or 6 months/5,000 km (whichever comes first). The warranty covers the below items:

Electrical switches and sensors
Suspension components
Engine Mechanical components
Engine colling system water pump
Transmission components
Suspension components

We would like to take this opportunity to urge our customers to take keen interest when the brief is given during the handover. In case of any fault due to negligence from any of the parts, the customer will have to take ownership.

Auto Dealer Fraud

We have witnessed the rise of Auto dealer fraud in the Auto mobile sector, where sellers do not any way disclose material facts or distort information regarding a vehicle being sold; such as stolen vehicles or not paid the right number of duties or taxes and age of the vehicle among others, which may endanger the new owner.

Compliance to Laws

In order to reduce Auto Dealer fraud and contribute to development of Zambia, the vehicles must follow all rules and procedures as stated below:

Interpol verification to confirm that it is not stolen
Physical Inspection to verify the details
Customs duty to ensure correct taxes are paid
RTSA to secure ownership

Be assured that Automark Units undergo all the above

CFAO values the community in which we operate in. Hence Automark will aim to provide not only affordable mobility but also assure customers with a peace of mind through compliance of laws, integrity, transparency, warranty and mechanical checks by qualified technicians.

We are at your service!

Mar

Recall / Special Service Campaign

In keeping with Toyota’s global policy, CFAO Mobility Zambia Limited has initiated a special service campaign on various Toyota models.

To find out if your vehicle is part of any Special Service or Recall Campaign, input the Vehicle Identification Number* (VIN) on the VIN Checker section together with your details to request the status of your vehicle. The VIN or Chassis number is a unique code used to identify individual vehicles and can be found either on vehicle body or license disc of the vehicle.

Current Toyota Volunteered Recall Campaigns

Production Year: From January 2005 to August 2016

Component Affected: Driver and front passenger Takata airbag inflator

Full Detailed description: Certain airbag inflators fitted on some models have been found to have a potential of moisture intrusion over time. Depending on the conditions, this could create extreme internal pressure when the airbag is deployed and cause the inflator to rupture. In the event of an inflator rupture caused by traffic accident, metal fragments could pass through the airbag cushion material, possibly injuring the driver and front passenger. To date, no injuries caused by this condition have been reported locally.

What to do?

If you own a Toyota Vehicle purchased between 2005 and 2016, we recommend that you have your vehicle checked. You can input your VIN on the VIN CHECKER bellow to request out Service Department to send you the status of the recall campaigns or you can visit any of our five branches; from Monday to Friday normal working hours and Saturday 09:00hrs to 11:00hrs.

VIN CHECKER

What you need to know about Airbag Safety recall

Questions & Answers

What is the Airbag Safety Recall?

Certain airbag inflators fitted on Toyota models have been found to have a potential of moisture intrusion over time. In keeping with Toyota’s global policy, Toyota has initiated a service campaign on various Toyota models to replace some front airbag inflators (Driver and Front Passenger airbag inflator).

How do I know if my vehicle is a high-risk vehicle?

Most of the vehicles at highest risk are in areas with high humidity and high temperatures. To find out if your vehicle is part of any Special Service or Recall Campaign, please check on this link: https://www.toyotazambia.co.zm/vin-check/

I am concerned that my airbag isn’t safe. Should I disable my airbag?

Do not disable your airbag. It is far more likely your airbag will perform properly, rather than rupture in an accident.

Are there any warning signs or symptoms that would indicate my vehicle has this issue?

There are no warning signs or symptoms to indicate if a vehicle has this issue.

Is my vehicle included in these Airbag Safety Recall?

If you own a Toyota Vehicle purchased from Toyota Zambia between January 2005 to August 2016, we recommend that to have your vehicle checked. To find out if your vehicle is part of any Special Service or Recall Campaign, please check on this link: https://www.toyotazambia.co.zm/vin-check/

What is the meaning of Vehicle Identification Number (VIN)?

The Chassis or Vehicle Identification Number (VIN) is a unique code used to identify individual vehicles and can be found either on vehicle body or license disc of the vehicle.

Where can I get more information about this issue?

You can visit our website and input your VIN on the VIN CHECKER or visit any of our five branches. To find out if your vehicle is part of any Special Service or Recall Campaign, please check on this link: https:/www.toyotazambia.co.zm/vin-check

Mar

Rumion and Urban Cruiser Offer

Your perfect car is now closer than ever. Toyota by CFAO is excited to present an exclusive duty-free promotion designed especially for Public Service employees. With the support of flexible financing from the Public Service Micro Finance Company (PSMFC), owning a brand-new Toyota has never been more accessible or affordable.

Say goodbye to compromise, whether you are seeking efficiency, family comfort, or city-ready agility, there’s a Toyota made just for you. Choose the model that fits your lifestyle and enjoy a comfortable 6-year repayment plan tailored for peace of mind.

Choose Your Perfect Toyota Model

Toyota Rumion – Big on Family

Designed to prioritize space, comfort, and reliability, the Rumion helps turn every drive into a lasting family memory. Take your loved ones further with payments from just K8,126 per month over 7 years, or K10,018 per month over 5 years.

Toyota Urban Cruiser – Smart, Economical, Ready for Anything

Built for everyday dependability, the Urban Cruiser makes your daily commute smoother and more efficient. Drive yours for just K13,562 per month over 5 years, or K11,000 per month over 7 years.

Why Choose This Offer?

Exclusive duty-free pricing
Affordable monthly repayments over 6 years
Specially tailored for Public Service employees
Limited stock available—act fast!

Don’t just dream about your next car—drive it. Visit your nearest Toyota branch today to take advantage of these incredible offers while stock lasts.

Your new journey starts here.

Frequently Asked Questions (FAQ)

1. Who is eligible for the duty-free car offer from Toyota Zambia?

This exclusive offer is available to Public Service employees who meet the requirements set by the Public Service Micro Finance Company (PSMFC).

2. Which financing institution is providing the payment plans for this offer?

Financing is provided through the Public Service Micro Finance Company (PSMFC), offering accessible and affordable repayment options.

3. What Toyota models are included in the promotion?

The promotion features three popular models:

I. Urban Cruiser

II. Toyota Rumion

4. What are the monthly repayment amounts for each model?

I. Urban Cruiser: K13,562/month (5-year term) K11,000/month (7-year term)

II. Rumion: K10,018 per month (5-year term) K8,126 per month (7-year term)

5. How long is the repayment period under this offer?

All models come with a comfortable 5 and 7 years term.

6. Are the prices and repayment plans fixed for all Public Service employees?

Yes, the special promotional pricing and PSMFC repayment plans are designed specifically for eligible Public Service employees, making the offer uniform and accessible.

7. Is the offer available only while stock lasts?

Yes, the promotion is strictly valid while stock lasts, so early application is encouraged.

8. Do I need to provide any special documentation to qualify for the duty-free price?

Eligible buyers will need to provide proof of Public Service employment and any additional documents required by PSMFC during the financing approval process.

9. Can I choose different specifications or trims for the Urban Cruiser and Rumion?

Model availability depends on current stock. Toyota by CFAO Mobility will guide you on the available trims, colours, and configurations during your inquiry.

10. Where can I apply or get more information about the offer?

You can visit Toyota branch showrooms, contact the sales team directly, or inquire through the official Toyota communication channels for full details and assistance.

Mar

Automark Special Offer

Looking for unbeatable value on high-quality, fuel-efficient vehicles? Now’s the perfect time to upgrade your ride with our exclusive Automark special offer!

We’re offering big discounts on select Toyota models, including:

Land Cruiser Prado
RAV4
Lexus 450
Harrier
Harrier Hybrid
C-HR Hybrid

Don’t miss out on these incredible deals. Hurry while stocks last!

Call us on 0971 268 001 for more information.

Mar

Introducing the new Toyota Land Cruiser 79 2.8L GD-6 Pickup

The Toyota Land Cruiser 70 Series is a legend in durability, power, and performance. Built to conquer the toughest terrains, this powerhouse is designed for those who demand strength, reliability, and unstoppable capability.

Power & Performance

Equipped with a 2.8L GD diesel engine, the Land Cruiser 79 delivers an impressive 150kW of power and 500Nm of torque, ensuring relentless performance no matter the challenge. The six-speed automatic transmission provides smooth power delivery, enhanced cooling, and effortless towing, especially with the PWR/Haul mode designed for heavy-duty work.

Built for the Extreme

From rugged off-road trails to demanding workloads, the LC70 Series is engineered for endurance. Its 2.8GD engine maximizes fuel efficiency while maintaining Toyota’s legendary toughness. No terrain is too harsh, no task too great—this is the vehicle that never backs down.

Experience the Unstoppable

Whether you’re tackling the wild outdoors or taking on the toughest jobs, the Toyota Land Cruiser 79 2.8L GD-6 Pickup is your ultimate companion.

Visit CFAO Mobility today to explore the Land Cruiser 79 and book your test drive.

Land cruiser 79

Mar

Automark Online Car Pricelist

Mar

Trade-in

In order to cater for the growing demand for pre-owned vehicles and make it easy for customer to upgrade to new models, Cfao Mobility Zambia Limited reintroduced a Trade-In Pragamme. Previously, this was limited to only those that bought vehicles from Toyota Zambia and wanted to upgrade to any Toyota Model supplied in Zambia.

However, we are excited that our focus will not only be to customers who previously bought from Toyota Zambia, but from other suppliers as well. Brands that will be considered for possible Trade-In are; Toyota, Ford, Nissan and Isuzu from authorised distributors in Zambia and Toyota South Africa. It is important to note that the vehicle age for consideration is seven (7) years for Toyota vehicles delivered by Cfao Mobility Zambia Limited and five (5) years to all the other brands and Toyota from South Africa.

To qualify, the customer must meet the following requirements:

One must own a Toyota model.
The vehicle must have a verifaible service history from the franchised dealer
The customers must be planning to replace the Traded-In vehicle immediately with a new one
Cfao Mobility Zambia Limited will carry out an evaluation before a Trade-In offer is made to the customer
Once the customer accepts the Trade-In value, the Customer must then proceed to make payment of the difference based on the quotation of a new vehicle.
First cost of evaluation will be taken up by Cfao Mobility Zambia Limited but if the evaluation expires and the Customer wants to carry out another evaluation then the customer will bear the cost.

The process of trade-in transaction has been made simple for customers to understand. The following are summerised steps to note on how the trade-in process will be conducted:

Contact our sales consultants and communicate model of vehicle required to Trade-in
Customer will then bring in the vehicle for eavlaution, by our Service Department.
The evaluation will include an internal and externam valuation.
An offer will be made based on the evaluation.
Note :

that Trade-in cannot be done for Duty free vehicles. Customer shall have to pay or clear the duties with ZRA.
Trade-in cannot be done for vehicles under leasing or credit. Customer will have to discahrge all the liabiulities with the financial institution befor finalizing Trade-in deal.
Customer shall pay the amount from quotation and order acceptance, as a difference between New vehicle value and Residual value

Interested in the Trade-In program, contact us on 0971268000 for more information.

It’s about time to your vehicle is traded for a new one!

Trade In Request

Mar

The Only Way is Up!

Thank you for choosing Toyota

All new Toyota vehicles sold by CFAO Mobility Zambia from December 2023 will have 5 years or 150,000km warranty whichever comes first.

Toyota by CFAO Mobility Zambia Limited Extended Warranty policy has been designed to protect you and your New Toyota vehicle for longer. This gives the peace of mind knowing that you are covered by us.

Please make sure you understand the cover this policy provides, including its limitations, and your obligations to:

Have your vehicle serviced in accordance with the requirements set out in this document; and
Have any repairs duly authorised by the CFAO Mobility Zambia Limited.

If there is anything you’re unsure of or to find out more about our extended warranty, simply call us on +260 971 268 000 or visit www.toyotazambia.co.zm

Important Information

All New Toyota vehicles sold by CFAO Mobility Zambia Limited will be covered under the original manufacturer warranty for 3 years or 100,000km, an additional 2 years of 50,000km will be covered by CFAO Mobility Zambia Limited.

For full details of the policy cover, benefits and conditions, you must read the entire policy.

Our Service Promise to you

We are committed to providing you with the highest standard of service.

We only use Genuine Toyota spare parts to carry out repairs to your vehicle.

If you’re ever dissatisfied with the outcome of any of your repairs carried out with us, we invite you to use our internal dispute resolution service.

Your Promise to us

When we agree to cover a warranty claim, our decision relies on the accuracy of the information you give us. You must provide honest, correct and complete answers to the questions we ask you. If the information you provide us is not honest, correct and complete, we may reduce or deny any claim you make, cancel your warranty or treat your warranty as if it never existed.

Vehicle servicing requirements

The vehicle must be maintained by regular servicing and maintenance (including fluid and lubricant levels) in accordance with the manufacturer’s recommendations. Details of these recommendations are contained in the owner’s documentation. All servicing and repairs must be performed by CFAO Mobility Zambia Limited or an approved CFAO Mobility Authorized Service Centre. If you fail to do this, we may refuse or reduce any claim you make and/or cancel the warranty. You should keep evidence of how and where your vehicle has been serviced by ensuring the service maintenance records contained in your owner’s documentation are completed, as it will help to minimise any delay in processing any claim you may make.

When are you covered

Your period of additional 2 years or 50,000km cover by CFAO Mobility Zambia Limited will start:

On the date that your original manufacturer warranty expires; or
The date the travelled distance set out under the manufacturer warranty has been reached.

Your period additional 2 years or 50,000km cover by CFAO Mobility Zambia Limited cover will end:

The date that your extended warranty expiry time has been reached as set in the policy; or
The vehicle has travelled the distance set out under the period of extended warranty.

Scenarios of cover:

Scenario 1;

3 years has elapsed from new vehicle purchase date, however 100,000km not reached.
- Original manufacturer warranty expired due to time and additional 2 years

covered by CFAO Mobility Zambia Limited becomes active.

Scenario 2;

Vehicle travelled 100,000km from new vehicle purchase date, however 3 years has not elapsed.
- Original manufacturer warranty expired due to distance travelled and the additional 50,000km covered by CFAO Mobility Zambia Limited becomes active.

What is covered

The extended warranty extends the manufacturer’s new vehicle warranty, except for those items referred to in ‘What is not covered’.

If your vehicle fails within Zambia during the extended cover period, we may choose, at our option, to pay the cost of either repairing or replacing any Toyota components of your vehicle found to be defective in materials or workmanship under normal operation and use in Zambia.

Important point to note

The Hybrid Electric Battery on all Toyota HEVs(Hybrid Electric Vehicles) sold by CFAO Mobility Zambia Limited will be covered for 8 years or 195,000km warranty.

What is not covered

1. We will not reimburse for towing your vehicle to the nearest CFAO Mobility branch or Authorized Service Centre should towing be required for the purpose of carrying out an approved repair to your vehicle.

2. We will not reimburse any costs incurred for temporary accommodation if a failure occurs outside your normal place of residence.

3. We will not reimburse you for the cost of car hire where repairs are required to your vehicle.

4. Consumable items that have a limited working life such as those recommended for regular replacement within the owner’s documentation, including but not limited to;

auxiliary batteries
clutch components
tyres
hoses
brake pads, brake discs, brake linings brake drums

5. The costs of normal maintenance or service, this includes adjustments to your vehicle that are part of the scheduled servicing recommended by Toyota as described in the owner’s documentation. Any vehicle adjustments or replacements necessary to maintain roadworthiness, insurance or registration.

6. Any failure caused by contaminated/ incorrect fuel grade, incorrect or poor-quality lubricants.

7. Any consequential loss, expense, damage or liability, including loss of time or convenience, or a reduction in the value of your vehicle or personal liability.

8. Paint and surface rust including but not limited to; cosmetic or surface corrosion from stone chips or scratches in the paint.

9. Vehicle glass including but not limited to chips, cracks, staining and breakage.

10. Any Toyota component that fails outside the extended warranty period.

11. Software upgrade, reprogramming or technical change/upgrade.

12. Any accessory fitted to the vehicle.

13. Any failure that occur outside Zambia.

Your extended warranty does not cover parts that fail because:

1. You have neglected to properly maintain and service your vehicle.

2. Your vehicle has been fitted with parts that are non-genuine, not made or not supplied by Toyota.

3. Your vehicle has been modified from Toyota factory specifications, unless the modifications are Toyota approved and installed.

4. Of acts of nature (for example bushfire, earthquake, thunderstorm, hail, flood).

5. Of the continued operation of your vehicle once a defect or fault has occurred (including loss of lubricants and coolant).

6. Of the misuse, abuse or vandalism of your vehicle, including but not limited to use for any purpose other than for which it was designed, sustained driving at high speeds, racing or any other competitive use.

7. Of corrosion, electrolysis or rust.

8. Of any items that require periodic replacement as part of normal vehicle maintenance.

9. Of you (or anyone using your vehicle or acting with your consent) intentionally damage your vehicle causing component failure.

10. Of accident damage or consequential failure after accident damage repairs.

Your policy will cease immediately where :

1.You make or attempt to make a fraudulent claim.

2. Your vehicle is used for hire, fare or reward, or as a taxi, loan or driving school vehicle.

3. Your vehicle is used as a rental vehicle.

4. Your vehicle is used for motor sports or as an emergency, security or law enforcement vehicle.

5. Your vehicle is used as a courier vehicle.

6. Your vehicle is used for towing for income.

7. Your vehicle is used on mining sites.

All claims require the approval of CFAO Mobility Zambia Limited Warranty Administrator

If you wish to log an extended warranty claim, you must ask the CFAO Mobility branch or CFAO Mobility Authorised Service Centre to contact the CFAO Mobility Warranty Administrator to obtain claim authorisation.

CFAO Mobility Zambia Limited reserves the right to deny any claim if the failure is not related to workmanship or component defect.

CFAO Mobility Zambia Limited reserves the right to change policy wording and/or terms without prior notice.

Mar

Automark Diplomat Offer

Diplomats/Expatriates : Discover Automark’ s When Buy Bye Become a Win Win.

For diplomats and expatriates stationed in Zambia, purchasing a vehicle can be a practical necessity, but what happens when it’s time to relocate? Automark has the perfect solution with its Easy Buy-Bye program, designed to provide peace of mind and a hassle-free experience. When you buy a car from Automark and later decide to resell due to relocation, Automark guarantees to offer to buy it back. WIN when you BUY and say BYE!

The Easy Buy-Bye Advantage

Automark’s Easy Buy-Back program is straightforward and beneficial. If you maintain your vehicle with CFAO Mobility Toyota Network according to the manufacturer’s recommended schedule, Automark will buy it back at the prevailing market price when it’s time for you to leave Zambia. This program ensures that you can easily transition out of the country without worrying about selling your vehicle independently.

Accident-Free History and Rigorous Inspections

Every vehicle sold by Automark comes with a certified accident-free history. Additionally, each vehicle undergoes an 81-point inspection to guarantee it meets the highest quality standards. This rigorous inspection process covers all critical aspects of the vehicle, ensuring reliability and safety for your journeys.

Automark Warranty for Peace of Mind

Automark vehicles come with a comprehensive warranty of 6 months or 5,000 kilometers, whichever comes first. This warranty covers essential components and provides you with the assurance that any issues within this period will be taken care of, giving you peace of mind as you drive.

Nationwide Service Network

Toyotas extensive service network across Zambia ensures that you have access to reliable support and genuine parts, no matter where you are in the country. Our professional service centers are equipped to handle all your maintenance needs, ensuring your vehicle remains in top condition throughout your stay.

To Diplomats and Expatriates

Automark’s Easy Buy-Bye program is tailored to meet your unique needs. By purchasing a vehicle from Automark and maintaining it through the CFAO Mobility Toyota Network, you ensure that when it’s time to leave Zambia, you can sell your vehicle back at the prevailing market price. With an accident-free history, thorough inspections, a solid warranty, and a reliable nationwide service network, Automark provides a seamless and stress-free vehicle ownership experience. WIN when you BUY and say BYE with Automark.

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